Step 1: Log in to your account
Earlier 9bd App Open, sign in, then view the Settings section.
9bd App Privacy Policy and Data Security
On this page you will learn how the 9bd App stores data, uses cookies, and what rights you have, whether in Dhaka or elsewhere, you have control over your information
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Quick info at a glance
Privacy controls
Your account information, device data, and logs are kept securely.
Cookie usage
Cookies are used to remember sessions, language, and
Data protection
Sensitive information is kept with restricted access, and internal rules are followed.
User rights
Paths to view, edit, and delete are clearly stated.
Steps to export data from the 9bd App
Step 2: Select data requests
This request to obtain copies of your profile, transactions, and activity usually starts within 2 minutes.
Step 3: Choose the format
The file usually comes in PDF or CSV format, which is easy to open on mobile.
Step 4: View confirmation
A notification arrives when ready, if On the contact page. Go get help.
What is in the data export.
Profile information
Name, phone, email, and security preferences are included.
Activity log
Last login, device, and basic session history are visible.
Transaction summary
bKash, Nagad, and Rocket-based records are also listed.
Many Dhaka users download the file on mobile, so the 9bd App provides a small-sized export, making it easier on slow networks.
If you wish, keep the file on your own device, or send it to the support team later to reduce the time to identify issues.
How cookies and tracking work.
Required cookies
Keeps sign-in, session, and secure browsing enabled.
Usage analytics
Gives an overview of how you navigate pages.
Preferences
Remembers language, layout, and visit preferences.
Disabling cookies may reduce some features, but viewing the main page and reading information remains enabled.
On mobile data, cookies load compactly, making browsing cheaper.
Your rights and controls.
Access rights
You can see what data is kept.
Right to rectify.
If there is incorrect information, you can
Deletion request.
Requests can be made for information that is no longer needed.
Limit usage.
You can change settings to reduce some tracking.
How long it takes, and what limits exist.
General requests are typically completed within 7 days, but more time may be required for complex verifications.
For security, identity is verified first to ensure your data does not fall into the wrong hands.
- Submitting a request does not take multiple
- If needed, the support team provides separate guidance.
- Applications can be made in the same way from Dhaka, Chattogram, and other areas.
- bKash, Nagad, and Rocket-related documents may be verified separately
If you have questions, contact us
If any part is unclear 9bd Contact Go to the page; you can talk to support there
Questions about the 9bd App, 9bd Login, or 9bd Register? You'll get help at the same place; data control is the thing
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